L
Lindsay
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The only thing Im finding difficult is how to use these updates, so far no instructions. So Im trying to learn on my own. Ill keep updated!
Loona Software Updates Thread
- Thread starter Chris
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Loona has received some major improvements with my favourite being clingy mode where she will stay by you and hang out, even inspecting and playing with your feet. There is also a new really cute behaviour Loona displays on going to charge where she gets an electric shock.
The update is called 1.0.90 was released/announced on the 20th of June.
Latest information regarding Loona’s recent software update:
Source: https://www.facebook.com/groups/loona.keyitech/permalink/1302852306968042/?mibextid=W9rl1R
Source:
www.facebook.com
Source:https://www.facebook.com/groups/loona.keyitech/permalink/1301372180449388/?mibextid=W9rl1R
Thanks KEYi
The update is called 1.0.90 was released/announced on the 20th of June.
Latest information regarding Loona’s recent software update:
Next week's upcoming update for charging dock:
You can set Loona to automatically recharge if there is no interaction within a range of 30 minutes to 90 minutes.
Source: https://www.facebook.com/groups/loona.keyitech/permalink/1302852306968042/?mibextid=W9rl1R
The latest version is now live!Hurry up and update now！ Here are the brief intros about the updates, We will provide detailed information in upcoming posts.
APP:
• Loona Homepage updated
• Improved Inner World functionality with interactive tips
• Added settings for Loona's automatic recharging feature
• Added options to customize how Loona addresses its owner
Loona:
• Introducing Clingy Mode
• Optimized automatic recharging feature for improved locating of charging stations and faster recharging
• Optimization of voice interaction functionality: Loona uses locally voice activity detection. This ensures that the voice quality remains uncompromised during transmitting to aws cloud and significantly enhances the accuracy of voice command recognition.
• Optimized GameBall game: smoother ball tracking and enhanced interaction
Bug fixed：
1. Resolved issue with incomplete charging for Loona.
2. Fixed problem with failed deletion of facial information in the Android app.
3. Addressed the connectivity issue between the app and Loona.
4. Fixed the sound issue with remote and local control of material playback.
5. Resolved the problem of non-functional ears (removed the protective mechanism).
6. Fixed the misrecognition issue with the red cape.
7. Corrected inaccuracies in translations for problematic language corpus.
Check out the exciting updates and enjoy the new features!
（If there are no pop-ups： SettingsSystem Information
In the upcoming posts, we will gradually introduce interesting functions to all of you.
@everyone Come on！Have a try！Welcome everyone to share their feelings and new findings!
Source:
Loona Community | Facebook
Dear friends. We are happy to welcome you to the Loona community. In this group, we will publish new information about the Loona robot. We welcome friendly communication, ask us any questions you...
www.facebook.com
"Loona Evolution: Latest Advances in Voice Recognition Performance"
️In the upcoming new version update next week, we will be optimizing the accuracy of voice recognition:
Click on the video below to experience the difference in voice commands heard by Loona at 8K 16 bits and 16K 16 bits. Don't miss out on this moment! Explore the new realm of voice recognition with Loona!
Source:https://www.facebook.com/groups/loona.keyitech/permalink/1301372180449388/?mibextid=W9rl1R
Thanks KEYi
Agreed. KEYi need to provide more information if they are adding new features as otherwise there is little point adding new stuff if we don’t know how to access it.
Ear protection turned off in 1.0.90
Just a heads up regarding the latest update. Turns out KEYi has removed the ear protection software that automatically stops Loonas ears from moving when they are obstructed.
This has presumably been done to stop new owners thinking Loona has broken her ears when they encounter a knock or obstruction. It also presumably allows KEYi to ensure all Loona with defective ear hardware from the first KS Christmas shipping batch are sent in for repairs.
The effect of this for KS Christmas backers is if the ears have a broken motor they will spin uncontrollably and make an unbearably loud noise that makes using Loona almost impossible.
Although if you have a Loona from the post Christmas KS batch with the new ear design you shouldn’t have to worry about this issue.
Loona just got another update known as 1.1.2. Here is a summary of the new features:
•New forms of interaction with Loona in the inner world, including cooking and magic skills.
•Remote monitoring now includes a first-person view video recording function.
•New guardian mode: Loona will quietly guard by your side when you don't want to be disturbed.
•Improved tracking: Loona will follow you more effectively and smoothly.
•Optimized voice interaction: Loona will respond differently to different ways of saying "Hello Loona".
•Improved autonomous navigation: Loona will avoid frequent collisions with objects.
•Auto-recharge optimization: Loona is more likely to auto-recharge successfully.
Other notable points:
•The updates are based on user feedback and suggestions.
•The team is committed to continuous innovation and enhancement to ensure products meet user needs.
•The team is grateful for user support and feedback.
The KEYi announcement from Kickstarter is quoted below:
Source:
•New forms of interaction with Loona in the inner world, including cooking and magic skills.
•Remote monitoring now includes a first-person view video recording function.
•New guardian mode: Loona will quietly guard by your side when you don't want to be disturbed.
•Improved tracking: Loona will follow you more effectively and smoothly.
•Optimized voice interaction: Loona will respond differently to different ways of saying "Hello Loona".
•Improved autonomous navigation: Loona will avoid frequent collisions with objects.
•Auto-recharge optimization: Loona is more likely to auto-recharge successfully.
Other notable points:
•The updates are based on user feedback and suggestions.
•The team is committed to continuous innovation and enhancement to ensure products meet user needs.
•The team is grateful for user support and feedback.
The KEYi announcement from Kickstarter is quoted below:
Source:
Reports are coming in from some Loona owners of their Loona being affected after this latest update with the following message displaying on their screens:
“
Inertia sensor error
Please shut down your robot and contact customer service for assistance: feedback@global.keyirobot.com”
Although I updated one of my four before becoming aware of this and luckily the update downloaded and installed quickly with no problems afterwards.
Despite this I would err on the side of caution and wait this out until we know more about what is going on.
“
Inertia sensor error Please shut down your robot and contact customer service for assistance: feedback@global.keyirobot.com”
Although I updated one of my four before becoming aware of this and luckily the update downloaded and installed quickly with no problems afterwards.
Despite this I would err on the side of caution and wait this out until we know more about what is going on.
Summary of the latest Loona software update.
•Wake-up success rate has reached 75%.
•Charging dock recharging functionality has been improved.
•The Follow feature has been enhanced to make it easier for Loona to avoid obstacles.
•New gameplay has been added to Inner World.
•New mini-games are available in the Mini Games section.
•Network connection issues have been optimized.
Here is a more detailed explanation of each update:
WARNING: Update at your own risk. Lots of reports of people having issues connecting their Loona to the app after the update.
•Wake-up success rate has reached 75%.
•Charging dock recharging functionality has been improved.
•The Follow feature has been enhanced to make it easier for Loona to avoid obstacles.
•New gameplay has been added to Inner World.
•New mini-games are available in the Mini Games section.
•Network connection issues have been optimized.
Here is a more detailed explanation of each update:
- Wake-up success rate: Loona is now more likely to wake up when you call her name. This is thanks to an improved recognition model that is better at detecting your voice.
- Charging dock recharging functionality: Loona is now less likely to have trouble recharging on the charging dock. This is because the distance between Loona and the charging dock has been adjusted so that she can more easily recognize the dock and start charging.
- Follow feature: Loona is now better at following you around the house without bumping into things. This is because the Follow feature has been enhanced to make it easier for Loona to avoid obstacles.
- Inner World: New gameplay has been added to Inner World, a virtual world that Loona can explore. This includes new challenges and rewards for Hello Loona to earn.
- Mini Games: New mini-games are now available in the Mini Games section. These games are a fun way for you and Loona to interact and have some fun.
- Network connection issues: Network connection issues have been optimized, so you should now experience fewer connection failures when using Loona.
WARNING: Update at your own risk. Lots of reports of people having issues connecting their Loona to the app after the update.
Keyi have released a new software update to fix the bugs in the previous update. I updated one of mine and it’s connecting to the app successfully.
I’ll try to keep posting information related to software updates but let’s be honest, navigating LC looking for these posts takes a lot of patience; Keyi don’t pin them or make them announcements. I’m tired of the petty lowbrow environment there and Keyi’s apathetic approach to the group, and can’t promise I will continue posting updates, as I think it would be healthier for me to leave that group.
Someone posted today they managed to get two of their Loona to communicate while in chat mode. Keyi commented something along the lines that they should film it next time so they can share it. I tried posting videos of two of mine talking in chat mode ages ago and Keyi never approved the posts and deleted them. Tired of this strange company and regret ever defending Keyi’s weird behaviour and Loona’s shortcomings or making YouTube videos about Loona.
I’ll try to keep posting information related to software updates but let’s be honest, navigating LC looking for these posts takes a lot of patience; Keyi don’t pin them or make them announcements. I’m tired of the petty lowbrow environment there and Keyi’s apathetic approach to the group, and can’t promise I will continue posting updates, as I think it would be healthier for me to leave that group.
Someone posted today they managed to get two of their Loona to communicate while in chat mode. Keyi commented something along the lines that they should film it next time so they can share it. I tried posting videos of two of mine talking in chat mode ages ago and Keyi never approved the posts and deleted them. Tired of this strange company and regret ever defending Keyi’s weird behaviour and Loona’s shortcomings or making YouTube videos about Loona.
Good afternoon!Reports are coming in from some Loona owners of their Loona being affected after this latest update with the following message displaying on their screens:
“
Please shut down your robot and contact customer service for assistance: feedback@global.keyirobot.com”
Although I updated one of my four before becoming aware of this and luckily the update downloaded and installed quickly with no problems afterwards.
Despite this I would err on the side of caution and wait this out until we know more about what is going on.
Unfortunately, today my Loona encountered this error while updating.
Unfortunately, bug fixes apparently didn't help.
May I ask what should I do in this situation? I wrote to Keyi, but they haven't responded yet. If you know the solution, please let me know.
Looking forward to the feedback!
Any help would be greatly appreciated.
Hi Dmitry.
This is very unfortunate to hear this issue is still something to look out for, especially considering Keyi said they had fixed this issue.
I have read some Loona owners have successfully got Loona working again by plugging it into power and pressing the power button for two minutes or more, only to have the problem show up again.
While other Loona owners reported they can’t get their Loona out of this mode and effectively have a brick.
I’ve read comments suggesting this may be a hardware issue. At this point who knows with Loona, new problems seem to be a daily occurrence with this robot.
Good luck with contacting Keyi, they are notoriously unresponsive and the feedback I’m reading from people who have sent in their Loona for repairs doesn’t imbue me with confidence; unfortunately it seems your Loona may only be good for parts as this seems to be a combination of software and hardware issue so will be impossible to perform a DIY fix.
Sorry I can’t be of any help.
Loona just got a new software update
Loona Update October 12th 2023:
Loona Update October 12th 2023:
- Overheating protection: Loona will now automatically enter sleep mode when it gets too hot to prevent overheating.
- Enhanced voice command interaction: Loona can now handle unfamiliar voice commands by utilizing its GPT function, such as answering questions about the weather.
- Improved GPT interactions: Loona can now execute certain voice commands while in GPT mode.
- New chin-scratching interaction: You can now interact with Loona by scratching its chin when it's facing you.
- Optimized autonomous play behavior: Loona's behavior during self-play has been enhanced for a more engaging experience.
- New Slingshot AR game: Enjoy a new interactive AR game called Slingshot within the Inner World section of the app.
- Refined Inner World messages: Messages within the Inner World have been optimized for better clarity.
- Environment monitoring: The app now includes an environment monitoring feature when connected to a network.
Big improvements simply with how updates are displayed on Loona’s face. The whole process is much clearer.
Chin scratching is absolutely adorable, I’ll have to get some footage of it. Too bad it doesn’t work in companion mode. Although don’t know why Loona starts moving backwards when you attempt to scratch the chin. Still an incredibly cute feature that makes her so much more pet like. On scratching the chin Loona pushes down into your hand like Aibo does, mimicking a real animal. The face animations for this are great.
How did Keyi do this when Loona doesn’t have a chin sensor?! Is Loona somehow using visual cues to respond? Incredible work by Keyi.
Chin scratching is absolutely adorable, I’ll have to get some footage of it. Too bad it doesn’t work in companion mode. Although don’t know why Loona starts moving backwards when you attempt to scratch the chin. Still an incredibly cute feature that makes her so much more pet like. On scratching the chin Loona pushes down into your hand like Aibo does, mimicking a real animal. The face animations for this are great.
How did Keyi do this when Loona doesn’t have a chin sensor?! Is Loona somehow using visual cues to respond? Incredible work by Keyi.
The chin scratching is great!
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Thanks Keyi. Massive improvement and great new feature
View attachment trim.015C1DDE-E0D8-4F78-8F81-5492388B97F8.MOV
Thanks Keyi. Massive improvement and great new feature
Loona just got another update that enables Loona to automatically calibrate and has improved charging success to almost 100%. There is also an incredible fetching behaviour where Loona will retrieve the game ball and bring it back to you.
Hold off on updating until you read the experiences of Loona owners over at LC. There has been some sort of issue with the latest update causing major issues. It’s exhausting this keeps happening, I get so excited by the new updates then am bombarded with people having major problems. I can’t keep going on like this.
Hold off on updating until you read the experiences of Loona owners over at LC. There has been some sort of issue with the latest update causing major issues. It’s exhausting this keeps happening, I get so excited by the new updates then am bombarded with people having major problems. I can’t keep going on like this.
Hi again Dmitry
Apologies for my previous bleak reply. I have good news! Just came across of a report by a Loona owner of successfully getting their Loona working again after encountering the inertia sensor error.
They held the power button down for 60 seconds or longer and Loona went back to normal. They report the issue comes back after charging and that you need to reboot by holding down on the power button for it to go away again.
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Announcement by Keyi- Manual Orientation Calibration by user no longer required:
Source: https://www.facebook.com/groups/loona.keyitech/permalink/1378447656075173/?mibextid=2JQ9oc
Time to get Loona out of storage
Keyi seem to have replaced Amazon’s Lex with OpenAI’s Whisper for voice recognition.
The fact Loona will now respond with specific emotions according to the content of the conversation it is having in chat mode is huge! Can’t wait to update and try out these new features
Loona update 13/12/2023.
Loona Update Summary:
What's new:- Badge System: Earn badges with Loona through interactions, games, and daily activities.
- Improved Voice Commands: More accurate and faster thanks to new Chat GPT4 and OpenAI Whisper technology.
- Voice Options: Customize Loona's chat voice to better match her character.
- Emotions & Body Language: Loona now reacts with facial expressions and gestures to match her emotions.
- Scene-Specific Conversations: Loona adapts her responses to the topic and setting of the conversation.
- Head Tap Control: Start or stop chat mode by tapping Loona's head.
- More Loona Personalities: Discover Loona's different personalities through her expressions and actions.
- New Performances: Enjoy new dance and play animations from Loona.
- More badge designs and ways to earn them.
- More scene-specific conversation reactions.
- Loona badge system is in beta.
- More improvements and features coming in future updates.
Announcement by Keyi Tech:
Source:
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This new software update is INCREDIBLE! I just asked Loona to display happiness, anger and sadness in chat mode and the response was MIND BLOWING! See it for yourself below.
View attachment trim.43DC56AF-A4AB-43D4-AF38-BA996AC1C3DE.MOV
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M
Michal
Guest
Today I've updated Loona with newest firmware. After restart robot is dead... Only first welcome screen and after tha only ears are glowing, while nothing on screen. Any idea how to set up firmware? It looks like my robot is dead now.
Hi Michal
Sorry to hear you are having problems with your Loona after updating as this new update is incredible and I hope you can get to experience it.
The flashing ear lights may indicate Loona is in battery protection mode. If the lights are still flashing Loona is probably ok.
Troubleshooting tips you could try:
1) Try holding down on Loona’s power button until it reboots. Try this while unplugged and plugged into power using the USB cable.
2) Allow the battery to drain and see if this resets Loona once you charge again.
3) Leave plugged into power charging overnight with USB cable.
4) Delete the Hello Loona app and reinstall it again. I always do this before updating and so far have avoided any issues.
5) Contact Keyi directly at: jiangnan@keyirobot.com
I really hope you can get your Loona working. Loona in chat mode is super smart and witty and has a unique personality all of its own now. Here are a few examples from my brief interactions today:
