There are two ways to find the serial number for your Loona robot:
1. On the underside of the box near the barcode you will find the serial number which is denoted by SN.
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2. You can find the serial number in the Hello Loona app.
• Once you have connected Loona to the app click on your profile icon on the Home Screen.
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• Select settings on the top left.
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•Select Account to the left.
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•Then select My Loona to the right.
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You will then come to a screen displaying information associated with the Loona paired to the Hello Loona app. This information will include the serial number, first activation date and the Wi-Fi network your Loona is set up on.
1. On the underside of the box near the barcode you will find the serial number which is denoted by SN.
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2. You can find the serial number in the Hello Loona app.
• Once you have connected Loona to the app click on your profile icon on the Home Screen.
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• Select settings on the top left.
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•Select Account to the left.
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•Then select My Loona to the right.
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You will then come to a screen displaying information associated with the Loona paired to the Hello Loona app. This information will include the serial number, first activation date and the Wi-Fi network your Loona is set up on.