There are two ways to find the serial number for your Loona robot:
1. On the underside of the box near the barcode you will find the serial number which is denoted by SN.
![C8F93D24-F42B-4FD1-99E9-B7C5A461B7C3.jpeg C8F93D24-F42B-4FD1-99E9-B7C5A461B7C3.jpeg](https://robotsaroundthehouse.com/data/attachments/1/1107-6338cabfb12f208c569b329e259a9fb9.jpg)
![2DE10BD1-EBAB-448D-B42C-9E0E714FF07A.jpeg 2DE10BD1-EBAB-448D-B42C-9E0E714FF07A.jpeg](https://robotsaroundthehouse.com/data/attachments/1/1108-bd18b7a38870fc759851b552e08a63f8.jpg)
2. You can find the serial number in the Hello Loona app.
• Once you have connected Loona to the app click on your profile icon on the Home Screen.
![3E3584CF-D1F9-441B-AB98-192B09DB9EE2.jpeg 3E3584CF-D1F9-441B-AB98-192B09DB9EE2.jpeg](https://robotsaroundthehouse.com/data/attachments/1/1109-1a128a80ee240c62067cde6687f9ea2c.jpg)
• Select settings on the top left.
![214BC2B7-A179-43D8-9219-1E0C48BBB897.jpeg 214BC2B7-A179-43D8-9219-1E0C48BBB897.jpeg](https://robotsaroundthehouse.com/data/attachments/1/1110-0f47ebd3ef32b3cd415703674e0a6c97.jpg)
•Select Account to the left.
![32DDF6BA-EA40-47F3-B385-BB8A7CD20A8F.jpeg 32DDF6BA-EA40-47F3-B385-BB8A7CD20A8F.jpeg](https://robotsaroundthehouse.com/data/attachments/1/1111-ab99538d5439bae36ffd523e1e485a2a.jpg)
•Then select My Loona to the right.
![5B6FD91D-1354-4C4D-BAB5-0AF99FA57438.jpeg 5B6FD91D-1354-4C4D-BAB5-0AF99FA57438.jpeg](https://robotsaroundthehouse.com/data/attachments/1/1112-1ce58e60645ff810287391e564750646.jpg)
You will then come to a screen displaying information associated with the Loona paired to the Hello Loona app. This information will include the serial number, first activation date and the Wi-Fi network your Loona is set up on.
1. On the underside of the box near the barcode you will find the serial number which is denoted by SN.
![C8F93D24-F42B-4FD1-99E9-B7C5A461B7C3.jpeg C8F93D24-F42B-4FD1-99E9-B7C5A461B7C3.jpeg](https://robotsaroundthehouse.com/data/attachments/1/1107-6338cabfb12f208c569b329e259a9fb9.jpg)
![2DE10BD1-EBAB-448D-B42C-9E0E714FF07A.jpeg 2DE10BD1-EBAB-448D-B42C-9E0E714FF07A.jpeg](https://robotsaroundthehouse.com/data/attachments/1/1108-bd18b7a38870fc759851b552e08a63f8.jpg)
2. You can find the serial number in the Hello Loona app.
• Once you have connected Loona to the app click on your profile icon on the Home Screen.
![3E3584CF-D1F9-441B-AB98-192B09DB9EE2.jpeg 3E3584CF-D1F9-441B-AB98-192B09DB9EE2.jpeg](https://robotsaroundthehouse.com/data/attachments/1/1109-1a128a80ee240c62067cde6687f9ea2c.jpg)
• Select settings on the top left.
![214BC2B7-A179-43D8-9219-1E0C48BBB897.jpeg 214BC2B7-A179-43D8-9219-1E0C48BBB897.jpeg](https://robotsaroundthehouse.com/data/attachments/1/1110-0f47ebd3ef32b3cd415703674e0a6c97.jpg)
•Select Account to the left.
![32DDF6BA-EA40-47F3-B385-BB8A7CD20A8F.jpeg 32DDF6BA-EA40-47F3-B385-BB8A7CD20A8F.jpeg](https://robotsaroundthehouse.com/data/attachments/1/1111-ab99538d5439bae36ffd523e1e485a2a.jpg)
•Then select My Loona to the right.
![5B6FD91D-1354-4C4D-BAB5-0AF99FA57438.jpeg 5B6FD91D-1354-4C4D-BAB5-0AF99FA57438.jpeg](https://robotsaroundthehouse.com/data/attachments/1/1112-1ce58e60645ff810287391e564750646.jpg)
You will then come to a screen displaying information associated with the Loona paired to the Hello Loona app. This information will include the serial number, first activation date and the Wi-Fi network your Loona is set up on.