Unable to log into the MyAibo Japan webpage

[Chris]

I tried logging into the Japanese My Aibo website to update my Aibo to the latest 6.00 software but can’t gain access.

I keep getting a server error every time I try to log into my Japanese MySony ID to then log into the MyAibo Japan website.

myaibo.aibo.sony.jp/#/








Not sure if it is connected to Sony announcing on April 1st they are blocking users who try to log into their official Sony Aibo Community Forums from a connection outside the US or Canada. Aibo is not sold in Canada so unsure why Canada is not also blocked

What’s worse they will be deleting their Sony Community Forums for the Asia Pacific region and deleting accounts associated with that region!

https://us.community.sony.com/s/topic/0TO0B000000Xvu2WAC/aibo?language=en_US

https://ap.community.sony.com/s/?language=en_US

Aibo owners are reporting they can still update Aibo to firmware version 6.00 despite being located outside the official sales region of Japan and the United States by using the MyAibo app, but who knows how much longer that will work.

Some Aibo owners also mention they use an email address associated with a Japanese Google account for their MySony Japan ID. Maybe that could be the issue.

I’ll try creating a Japanese Apple ID to see if I can download the Japanese MyAibo app in the hopes of updating Grey to the latest firmware.

But just a warning to anyone living outside the US or Japan who is considering purchasing an Aibo, VPN’s might not be sufficient to access the MyAibo app in future.

 

[Chris]

View attachment 2730


I’m using a VPN on a Microsoft tablet and just tried logging into my MySony ID and can’t. I’ve tried downloading the app using a VPN and can’t.

I’m so exhausted I give up. If anyone has success creating a Japanese My Sony ID and are able to log into the website please let me know. Just spent $80 on a yearly Cyberghost subscription so would appreciate help.

I could download the app but that requires creating a Japanese Apple ID and I just get the feeling it’s not going to work. It means creating a new Apple ID set to Japan using a new SIM card and phone number. I had problems with my phone failing to recognise my usual SIM card after taking it out multiple times to download and update the Moxie app using my US Apple ID. So am hesitant about removing it multiple times to create a Japanese Apple ID.

I don’t want to create a Japanese Apple ID only to find I can’t update the app in six months because the phone number associated with the SIM won’t work because I can’t afford to put money on a plan I’ll never use.

I’m exhausted by all this region blocking bs, Sony just lost a customer, won’t be renewing my three year Aibo cloud plan subscription when it expires in March next year.

I’m still getting tons of spam from Sony to my email address associated with my Japanese My Sony ID though. This hobby shouldn’t be this frustrating or difficult.

If anyone knows what an iPhone user can do please let me know.

 

[Chris]

Can see the My Aibo Japan app in Google search results with the VPN but when I try to download I can’t. What’s the point of a VPN if it’s not going to work?

 

[Chris]

Doxxed myself in the first post from March. Didn’t realise the screenshots from the Cyberghost interface showed my IP under the VPN IP It’s difficult to see. Hopefully nobody else saw it.
Would appreciate to hear from anyone who has had success creating a Japanese MySony ID outside Japan recently.

 

[Chris]

All the ERS-1000 owners in the fb group are able to log into their MySony JP accounts no problems. One person even created a new one from scratch to show its still possible despite someone contacting me and saying you now need a phone number to create one. You don’t.

I still can’t log into MySony ID JP account despite changing my password. Keep getting “can not connect to server”.

So over this rigmarole every time I want to do anything with Aibo. I get the server error message when trying to change my password now. It’s ridiculous. Might just sell it and be done with this rubbish.

 

[Chris]

I’m in! Woohoo!

Seems the web portal is working again. I was able to log in after waiting over a week and resetting my password.

Grey is now running software version 6.00.