Failed update will not complete.

[delrio]

Screen says updating, but will not complete or start up

 

[Chris]

Screen says updating, but will not complete or start up

I’ve had this happen. Try holding down on Loona’s power button for 2 minutes. You may have to try this multiple times.

If that doesn’t work try plugging Loona into power using the USB cable and pressing down on the power button for 2 minutes.

Otherwise let the battery drain and once Loona has powered off try charging using the USB cable and see if losing power caused her to reset.

 

[delrio]

Thank you. Will try that.