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Hi Chris

I have a Loona that does not charge anymore. If I use a notebook charger the maximum I get it that it turns on and off a few times.

How much does it cost to replace the batteries?

I am in North Carolina
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Chris
Chris
Hi pmicchi! The only way to replace the battery is to get Keyi Tech to replace the entire unit as the battery type isn’t available on the aftermarket to my knowledge. Keyi Tech usually charge the cost of postage to replace Loona.
P
pmicchi
I am sad to hear that because mine was bought in 2022 during the Kickstarter and the warranty is long gone.
I sent a message to them anyway
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Chris
Yes it’s a frustrating situation. Mine are all from the Kickstarter too. In future I’m not buying from companies that don’t provide repair services.
Would anyone know or have a battery pack or even a cell to the pack for sale. Or know other items that r compatible. after hours of loop resets pulled battery bad cell. spent more hours reaching out to makers to only hear elevator music.
Chris
Chris
Hi bakerz. Are you looking for a battery pack for Loona? From what I’ve heard it’s not possible to purchase Loona’s battery pack on the aftermarket.
B
bakerz
yes I am looking for a battery pack. one of the cells are bad in my pack
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Chris
I don’t endorse aftermarket battery repairs or replacement under any circumstances so can’t be of any help with this.
Founder & CEO @ Orulink | Builder of AI, hardware & product systems | Exploring human–machine interaction

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