My loona cannot update!! Please help (2 Viewers)
- Thread starter sakk
- Start date
- 98
Good ideas let me try
Yes I kept closing the pop up, it took quite a few attempts. Then I was able to press the yellow “Connect Loona” button and Loona connected and the settings under Loona displayed in the app.
Ninchennuss
RATH Rookie
Just wanted to add one more observation from my side.
After Chris was brave enough to try the update himself, I also ran the update on my own Loona to see how it behaves.
For me, the update finished successfully and the app connection worked normally afterwards. I could not reproduce the popup issue.
One thing I noticed, which was not really discussed before, is that the device update consumes a lot of battery power.
My Loona was connected to a 65 W charger, and even then the battery still dropped by around 20% during the update process. So the power draw during the update seems to be very high.
This may not directly solve the issue, but it might be useful to know:
– battery level can drop fast during update
– starting the update with low battery could be risky
– if Loona starts updating, it’s probably best to connect it to a charger immediately
In my case, the device update started automatically after powering on Loona. I did not manually trigger it in the app.
Just sharing this in case it helps someone who runs into similar problems.
After Chris was brave enough to try the update himself, I also ran the update on my own Loona to see how it behaves.
For me, the update finished successfully and the app connection worked normally afterwards. I could not reproduce the popup issue.
One thing I noticed, which was not really discussed before, is that the device update consumes a lot of battery power.
My Loona was connected to a 65 W charger, and even then the battery still dropped by around 20% during the update process. So the power draw during the update seems to be very high.
This may not directly solve the issue, but it might be useful to know:
– battery level can drop fast during update
– starting the update with low battery could be risky
– if Loona starts updating, it’s probably best to connect it to a charger immediately
In my case, the device update started automatically after powering on Loona. I did not manually trigger it in the app.
Just sharing this in case it helps someone who runs into similar problems.
