Need your help with pictures of accessories

LoonaOwner

RATH Rookie
Hello friends. I bought Loona a long time ago, but I activated it later and couldn't check if it had the full set. A bad seller in my country sent me a used Loona (I realized this when I activated it). It doesn't matter anymore. I have a different issue. I didn't find any accessories in the box. Nothing. I contacted technical support, but they only responded to one email and ignored the rest (I'm not surprised). I want to ask you to take high-quality photos and provide me with their exact dimensions. Then I could print it out on a printer. I would be very grateful. I literally took a bad picture from the internet and installed it on the base station because at first I didn't even understand what was wrong and why the loona wasn't charging...
PS
I'm a little grateful to the technical support team for sending me a 3D model of the charger station's banner mount. However, I don't have a 3D printer, so I'll have to find someone to do it in my city.
 

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Hi LoonaOwner and welcome to the forums👋

Happy to help you out with this! Here are the dimensions and images you requested:






Just realised I forgot the red cloth, I’ll try adding that tomorrow as I’m currently at work. Hope this helps.

That banner mount you have should be sufficient, if Loona is not charging try increasing the light levels around the station or putting the station against a light coloured wall. Loona gets confused when looking at black surfaces.
 
Hi LoonaOwner and welcome to the forums👋

Happy to help you out with this! Here are the dimensions and images you requested:






Just realised I forgot the red cloth, I’ll try adding that tomorrow as I’m currently at work. Hope this helps.

That banner mount you have should be sufficient, if Loona is not charging try increasing the light levels around the station or putting the station against a light coloured wall. Loona gets confused when looking at black surfaces.
Thank you very much, Chris. I am very grateful. The quality is amazing. I will share the 3d model (zip) of the stand that technical support sent in this message. If anyone needs it in the future.
 

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Thank you very much, Chris. I am very grateful. The quality is amazing. I will share the 3d model (zip) of the stand that technical support sent in this message. If anyone needs it in the future.
Wow! I can’t believe they actually sent you those files. Thanks for sharing. As promised here are the photos and dimensions of Loona’s red bullfighting cape.





 
Wow! I can’t believe they actually sent you those files. Thanks for sharing. As promised here are the photos and dimensions of Loona’s red bullfighting cape.





Chris, thank you so much for all these photos and measurements. You're amazing. Now my loona can play with more than just the table legs.:)
 
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