My loona keep on rebooting after update

[Rihays83]

Hye, hello,
Kindly need advice, and help.
As video attached, my loona keep on rebooting. Its happen once I notice loona auto update during charge at his deck.

I already do 12 sec reboot many time.
Please help
View attachment VID_20250512_203254.mp4

 

[Chris]

Hye, hello,
Kindly need advice, and help.
As video attached, my loona keep on rebooting. Its happen once I notice loona auto update during charge at his deck.

I already do 12 sec reboot many time.
Please help
View attachment 3413

Welcome Rihays83

Apologies for the late response. I was going to try updating my Loona but just haven’t had the time and wanted to reply rather than leave you waiting. I’ll try updating mine this weekend and get back to you on how mine go.

Looks like it might be a bug in the latest software update. Try letting the power run down and then try changing overnight to see if that remedies the problem.

Keyi Tech should replace defective Loona for the price of shipping. Try contacting them at this address: jiangnan@keyirobot.com

 

[Chris]

Just updated all four of my Loona Rihays83 and none of mine are displaying the rebooting problem yours is experiencing.

Loona robot after software update 1.4.85

• Chris
• May 17, 2025