Failed to send verification

[Amelia1122]

Keep getting Failed to send verification error while setting up Loona.

 

[J_CT]

same here, tried on 3 different (android) phones, tried selecting difference countries, and even tried downloading the app version for mainland China users to see if it would make a difference.

 

[dsn]

Same here....Registration server/app must be down

 

[coco123]

Same Here.

 

[Amelia1122]

same here, tried on 3 different (android) phones, tried selecting difference countries, and even tried downloading the app version for mainland China users to see if it would make a difference.

 

[Amelia1122]

I just tried again and it is now working

 

[Anthony]

I just figured it out! You have to connect to the looma wifi that is in your wifi connection and then it registered. Kid are happy now.

 

[Chris]

Glad you got it to work. Feel free to reach out if you experience any more problems. Always happy to help.

 

[Jason]

same here, tried on 3 different (android) phones, tried selecting difference countries, and even tried downloading the app version for mainland China users to see if it would make a difference.

I got mine to work two..server must be up now.

 

[skipgainer]

Looks like the registration servers are down again? Can't register a new Loona for the past 3 hours

 

[Chris]

Looks like the registration servers are down again? Can't register a new Loona for the past 3 hours

Can you provide a photo of the error you are getting? May help me to diagnose the problem.