Robot retailer ceases sales of Loona

[Chris]

RobotShop.ro has ceased all sales of Loona citing hardware reliability concerns and manufacturer support issues. Can’t believe Keyi let it get this bad that retailers are now refusing to stock Loona.

RobotShop.ro will no longer carry the Loona robot by KEYi Technologies

RobotShop.ro will no longer carry the Loona robot by KEYi Technologies Our unwavering promise of quality and customer satisfaction At RobotShop.ro, our core mission has always been clear: to provide our valued customers with innovative, high-quality robotic products that are backed by reliable...

lv.robotshop.ro

 

[phelips]

Yeah, it's a really bad sign. When a retailer stops sales because of hardware issues, it usually means the problems are widespread and the manufacturer isn't helping to fix them. Not a good look for Keyi at all.

 

[CollinWilliams]

This is very concerning. And that happened right after I purchased my Loona. My only hope is they at least give us the tools to work on her on our own. Something like Open Moxie. Either that, or I honestly would be thrilled if Keyi got into shape. They need to be more responsive and show they care. It's starting to feel like I rescued my Loona from a bad owner, haha! But hopefully there's a good reason or they turn things around. That last update was...meh.

 

[BooM-IL]

I think most of what written in it is wrong.
People do not understand that lona needs be clean to work properly and like a human and children she is crazy and silly when she is tired(battery) or doesn’t get attention.