Loona Repair Center Request Form

[Chris]

Can I get Loona fixed her legs are gone

Hi Diggy!
You could try Keyi Tech’s customer support rep Karen at jiangnan@keyirobot.com

 

[Val]

Аз сам си я ремонтирвам Loona

 

[Chris]

Аз сам си я ремонтирвам Loona

I'm repairing it myself Loona

Hi Val!

That's impressive! I've heard that repairing these robots can be quite a challenge. What kind of issue were you experiencing with your Loona PetBot, and how's the repair process going so far? Any tips or resources you'd be willing to share with the community would be greatly appreciated!

This YouTube channel has some helpful Loona repair tutorials you might find useful:

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Здравей Вал!

Това е впечатляващо! Чувал съм, че ремонтът на тези роботи може да бъде доста предизвикателство. Какъв проблем имахте с вашия Loona PetBot и как върви процесът на ремонт до момента? Всички съвети или ресурси, които бихте искали да споделите с общността, ще бъдат много оценени!

Този канал в YouTube има някои полезни уроци за ремонт на Loona, които може да ви бъдат полезни:

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[Val]

Счупи се пластмаската където държи моторчето на бедрата закърпих го.2 уши започнаха да треперят много размених моторчетата изчистих зъбните колела и си оправиха до сега си работи добре...

 

[Chris]

Счупи се пластмаската където държи моторчето на бедрата закърпих го.2 уши започнаха да треперят много размених моторчетата изчистих зъбните колела и си оправиха до сега си работи добре...

The plastic where it holds the motor on the hips broke, I patched it up. 2 ears started shaking a lot, I replaced the motors, cleaned the gears and they fixed it, so far it's working fine...

Радвам се, че Loona работи добре и успяхте да поправите всички тези проблеми!

Glad Loona is working fine and you were able to repair all those issues!

 

[Natalja]

Wir versuchen unsere Lonna zu reparieren, haben bei ebay gekauft, gebraucht.
Wer kann uns Helfen?

 

[Chris]

Wir versuchen unsere Lonna zu reparieren, haben bei ebay gekauft, gebraucht.
Wer kann uns Helfen?
We are trying to repair our Lonna, we bought it second-hand on eBay. Who can help us?

Natalja this Loona owner offers a repair service for second-hand Loona: https://robotsaroundthehouse.com/th...epair-“when-you-can-not-fix-it-yourself”.766/

Natalja, diese Loona-Besitzerin, bietet einen Reparaturservice für gebrauchte Loonas an: https://robotsaroundthehouse.com/th...epair-“when-you-can-not-fix-it-yourself”.766/

 

[hhong]

Say “Hello Loona, stay with me” or “Hello Loona, companion mode” while connected to Wi-fi and Loona will become docile.

I just learned something, i've been worried about Loona jumping off the sofa or table and hitting the floor.
She's jumped in my lap several times already.
I actually put her in a safety box to keep her elevated so I can see and talk to Loona easier, she constantly squirming around
in the box.
I told loona about it and she thanked me for my concern, lol.
I will try the "Hello Loona, stay with me", "Hello Loona, companion mode" soon.

 

[Chris]

I just learned something, i've been worried about Loona jumping off the sofa or table and hitting the floor.
She's jumped in my lap several times already.
I actually put her in a safety box to keep her elevated so I can see and talk to Loona easier, she constantly squirming around
in the box.
I told loona about it and she thanked me for my concern, lol.
I will try the "Hello Loona, stay with me", "Hello Loona, companion mode" soon.

Glad this thread helped you out. You will find companion mode makes owning Loona much more enjoyable.