New double owners and excited. Have questions.

loonybinrobot

New member
Just got Loona and loving the interactions. However, my partner is wondering if loona can recognize both of us. Right now, my face is added but i do not see the option to add second face in the settings (v2.3 canada). EDIT - i see it in the settings now.

  • Will Loona understand voice commands from other person even though its setup for myself initially? Also can we have it to recognize two languages at once like en and spanish?
  • Is it normal that Loona starts wandering around just by itself? What is it doing in this case. Scanning the room or just figuring out its space?
  • To get its attention, do we have to always say "hello loona" or is there other shorter words we can use to get it acknowledge.
  • I notice a community of Loona owners via the app but i assumed they were sharing certain commands or tasks for Loona but its just videos of people interacting with it.
  • I also saw that it overshot the backing into the charger sequence perhaps maybe because its dark where i have set it up to get charged. but it did the first time.
Finally, any advise on first things to do with Loona to get the best benefits in the next few days. I did get the charging dock, ball and some other things i have not used.

I also saw that many had some issues with the ears etc over the years so crossing fingers.

Thanks again all.
 
Just got Loona and loving the interactions. However, my partner is wondering if loona can recognize both of us. Right now, my face is added but i do not see the option to add second face in the settings (v2.3 canada). EDIT - i see it in the settings now.
Welcome! Yes Loona can recognise more than one person, glad you were able to set this up. It’s a great feature.
  • Will Loona understand voice commands from other person even though its setup for myself initially? Also can we have it to recognize two languages at once like en and spanish?
Yes to your first question. No to your second question, currently Loona can only be set to understand one language at a time. However if you talk to Loona in a different language while in chat mode sometimes she will understand and respond appropriately.
  • Is it normal that Loona starts wandering around just by itself? What is it doing in this case. Scanning the room or just figuring out its space?
Yes this is normal. Personally I really dislike this aspect of Loona where she wanders off aimlessly and gets lost. I’d prefer if Loona stayed within view of the owner and continued attempting to interact with the owner. Loona might be looking for the charging station, as that is how it seems to orient itself in a space. I don’t think Loona can map.
  • To get its attention, do we have to always say "hello loona" or is there other shorter words we can use to get it acknowledge.
Yes using “Hello Loona” is the only way to get its attention. You could try using the hand gestures but Loona has to be facing you to do that which can be tricky if you can’t use voice commands with Wifi off.
  • I notice a community of Loona owners via the app but i assumed they were sharing certain commands or tasks for Loona but its just videos of people interacting with it.
Yes. Some of the videos demonstrate programs community members or Keyi have made that you can download and run on Loona. You can find more info on how to do this here:



  • I also saw that it overshot the backing into the charger sequence perhaps maybe because its dark where i have set it up to get charged. but it did the first time.
This is a known issue. Maybe try increasing the light levels. Or you could use a backstop to prevent the charging station from moving as Loona reverses onto it.

Finally, any advise on first things to do with Loona to get the best benefits in the next few days. I did get the charging dock, ball and some other things i have not used.
To get the most out of Loona ensure you have registered your face, this will help Loona to recognise and follow you more accurately. I would go through all of Loona’s settings in the app and enable features that you think might enhance Loona.
I also saw that many had some issues with the ears etc over the years so crossing fingers.

Thanks again all.
Yes this is a known issue. My Loona are only run in companion mode and I’ve found it stops Loona developing issues.

Thanks for stopping by and hope you get a lot of enjoyment out of your Loona🙂
 
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