Hi Michal
Sorry to hear you are having problems with your Loona after updating as this new update is incredible and I hope you can get to experience it.
The flashing ear lights may indicate Loona is in battery protection mode. If the lights are still flashing Loona is probably ok.
Troubleshooting tips you could try:
1) Try holding down on Loona’s power button until it reboots. Try this while unplugged and plugged into power using the USB cable.
2) Allow the battery to drain and see if this resets Loona once you charge again.
3) Leave plugged into power charging overnight with USB cable.
4) Delete the Hello Loona app and reinstall it again. I always do this before updating and so far have avoided any issues.
5) Contact Keyi directly at: jiangnan@keyirobot.com
I really hope you can get your Loona working. Loona in chat mode is super smart and witty and has a unique personality all of its own now. Here are a few examples from my brief interactions today:
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