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Companion Robot Discussion Forums
Loona PetBot by KEYi Tech
KEYi TECH Loona Help Center
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<blockquote data-quote="Chris" data-source="post: 757" data-attributes="member: 1"><p>I’m unsure if you mean Loona is on the station when in sleep mode or off it when losing the charge?</p><p></p><p>A few other Loona owners are having this battery discharge issue on the station. If you can provide more information such as a video of the issue it may help me understand exactly what is happening more clearly.</p><p></p><p>An old trick I use when an electrical device is failing to charge is to use an eraser to clean the charging contacts- sometimes this will clean away dust or debris and usually fixes the issue and may help here as maybe the contacts aren’t conducting current due to being obstructed by dust. Sorry I’m reaching at straws, wish I could be of more help.</p></blockquote><p></p>
[QUOTE="Chris, post: 757, member: 1"] I’m unsure if you mean Loona is on the station when in sleep mode or off it when losing the charge? A few other Loona owners are having this battery discharge issue on the station. If you can provide more information such as a video of the issue it may help me understand exactly what is happening more clearly. An old trick I use when an electrical device is failing to charge is to use an eraser to clean the charging contacts- sometimes this will clean away dust or debris and usually fixes the issue and may help here as maybe the contacts aren’t conducting current due to being obstructed by dust. Sorry I’m reaching at straws, wish I could be of more help. [/QUOTE]
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