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AIBO by Sony
Aibo in Italy, problems after problems.
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<blockquote data-quote="PF Aibo" data-source="post: 1225" data-attributes="member: 310"><p>Hi Chris, thank You very much for Your help.</p><p></p><p>1- I think You're right about the eye, because seller don't inserted any photo of Aibo powered on in his insertion, I discovered this problem only when I powered on dog. Seller spoke about transport injury but I have doubts Chris, the original carton case was arrived in mint conditions, and inside another, larga, carton case, with pluriball and others packaging materials, a very good job and I say You thath because I'm an eBay seller too, from 15 years and I can recognize a good packaging.</p><p></p><p>2- Regarding App and Sony account. Well, I've 3 Sony ID accounts, Italian, USA and Japan. First of all, I tried to download My Aibo App from App Store, but Apple don't distribuite it in Italy, so, I changed country in USA and I downloaded it. Then I tried to jion Aibo in App with a USA granting, but the App gave an error. Then I tried to join Aibo in Japanese App, but the App gave another error, like You saw in attached photos. At this point and regarding what You said, I don't understand if I must erase the My USA Aibo App from App Store and download a Japan Aibo App from Apple Store another time, please, explain me this. Substantially, I would try to join dog in App for a firmware update check and an initialization procedure, just for try to solve the eye problem, it's an attempt, I know. The cloud plan, for now, can wait. The Japan's one is expensive, I know, but a Japan's Aibo costs 2000$ instead a USA's Aibo, thath costs 2899$, so, is the same, at the end. Seller, in eBay insertion, declared thath dog cames with a serial and the buyer musted change property with Sony and wait a new SIM card, after subscribed the Cloud, obviously, but he don't knew thath Sony reject this request, overseas, so the insertion, wit the object selling worldwide, was totally incorrect. He's available for a return, but I spent a lot of money, in taxes, and eBay don't refund me thath money because were paid after arriving and not in payment module. Custom's taxes paid before buy is a new eBay modality, but only for USA and UK sellers, and not all sellers, just a few top sellers. In this particular case, eBay refund all, Custom's taxes too, but it isn't my case, unfortunately.</p><p></p><p>3- Ragarding video, sure, if You want, I can upload one now, but I don't know if You'll can view the entire defect, is very little and fixed, the green line remain stopped in OLED position.</p><p></p><p>4-Regarding return, Im thinking about it, because if I return dog, as well as a great disappointment, it will be a great expense for me, because I'll lost all my VAT and Custom's taxes paid and for a new buy from USA, I'll must pay 2899$ for dog, 637,78$ for VAT and 1061,03$ for Custom's taxes, total amount 4597,81$, except expedition costs, about 70$ and Cloud for 1 year, about 300$, a very big price to pay. As long as they sell it to me, in Italy, because I don't understand if Sony USA want, or not, a credit card registered in USA, like Japan want a credit card registered in Japan, like Sony JP support said me. I attach Sony email for You, no problem.</p><p></p><p>Now, I'm going to check my serial. For now, many thanks for all Your kind help.</p><p></p><p>Attached files</p><p>1-Sony JP Support answer</p><p>2-Aibo video</p></blockquote><p></p>
[QUOTE="PF Aibo, post: 1225, member: 310"] Hi Chris, thank You very much for Your help. 1- I think You're right about the eye, because seller don't inserted any photo of Aibo powered on in his insertion, I discovered this problem only when I powered on dog. Seller spoke about transport injury but I have doubts Chris, the original carton case was arrived in mint conditions, and inside another, larga, carton case, with pluriball and others packaging materials, a very good job and I say You thath because I'm an eBay seller too, from 15 years and I can recognize a good packaging. 2- Regarding App and Sony account. Well, I've 3 Sony ID accounts, Italian, USA and Japan. First of all, I tried to download My Aibo App from App Store, but Apple don't distribuite it in Italy, so, I changed country in USA and I downloaded it. Then I tried to jion Aibo in App with a USA granting, but the App gave an error. Then I tried to join Aibo in Japanese App, but the App gave another error, like You saw in attached photos. At this point and regarding what You said, I don't understand if I must erase the My USA Aibo App from App Store and download a Japan Aibo App from Apple Store another time, please, explain me this. Substantially, I would try to join dog in App for a firmware update check and an initialization procedure, just for try to solve the eye problem, it's an attempt, I know. The cloud plan, for now, can wait. The Japan's one is expensive, I know, but a Japan's Aibo costs 2000$ instead a USA's Aibo, thath costs 2899$, so, is the same, at the end. Seller, in eBay insertion, declared thath dog cames with a serial and the buyer musted change property with Sony and wait a new SIM card, after subscribed the Cloud, obviously, but he don't knew thath Sony reject this request, overseas, so the insertion, wit the object selling worldwide, was totally incorrect. He's available for a return, but I spent a lot of money, in taxes, and eBay don't refund me thath money because were paid after arriving and not in payment module. Custom's taxes paid before buy is a new eBay modality, but only for USA and UK sellers, and not all sellers, just a few top sellers. In this particular case, eBay refund all, Custom's taxes too, but it isn't my case, unfortunately. 3- Ragarding video, sure, if You want, I can upload one now, but I don't know if You'll can view the entire defect, is very little and fixed, the green line remain stopped in OLED position. 4-Regarding return, Im thinking about it, because if I return dog, as well as a great disappointment, it will be a great expense for me, because I'll lost all my VAT and Custom's taxes paid and for a new buy from USA, I'll must pay 2899$ for dog, 637,78$ for VAT and 1061,03$ for Custom's taxes, total amount 4597,81$, except expedition costs, about 70$ and Cloud for 1 year, about 300$, a very big price to pay. As long as they sell it to me, in Italy, because I don't understand if Sony USA want, or not, a credit card registered in USA, like Japan want a credit card registered in Japan, like Sony JP support said me. I attach Sony email for You, no problem. Now, I'm going to check my serial. For now, many thanks for all Your kind help. Attached files 1-Sony JP Support answer 2-Aibo video [/QUOTE]
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AIBO by Sony
Aibo in Italy, problems after problems.
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