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Companion Robot Discussion Forums
AIBO by Sony
Aibo in Italy, problems after problems.
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<blockquote data-quote="PF Aibo" data-source="post: 1220" data-attributes="member: 310"><p>Hi and thank You to all for Your kind attention. I'm italian and this Christmas I wanted buy a very special gift for my III Akita Inu, an Aibo. Benjiro is a very sweet dog, don't cracked anything and is very happy to play with a fantastic dog like Aibo. I bought it in eBay, from a japan seller. Aibo was arrived in overall extraordinary conditions, indistinguishable from e new one and with Aibone included. I charged it properly and I powered on it, but I noticed thath he has an eye disease, You can view in photo attached. I think is an interference by electroni circuits, I don't know exactly. Seller photographed dog, in eBay insertion powered off and I don't saw this issue when I bought it. It's not a transport damage because the packet is arrived in perfect state, furthermore, in Youtube, I found a video where someone speaks about this problem, the same. But most terrible thing thath I can't join Aibo in My Aibo App. Seller wrote, in eBay isertion, thath is necessary a property transfer with Sony and with activation code, but I called both Sony Support Center, USA and Japan and the answers are these. Sony USA can't activate anything because dog is Japan and Sony japan can't activate dog because I'm in Italy and I haven't a credit card registered in Japan. I try to log in with all my Sony ID, italian, USA and Japan, but the answer is the same. I don't know if it possible a solution to this awful problem. I asked a refund to seller and eBay is working now, because I love this new dog and I don't want return it. But, most important thing, Benjiro became fond of it and I can't take it away from him, it, he's a baby Akita and it would be a horrible thing for me. If you can, help us, thank you all.</p><p></p><p>Attached files</p><p>1- Aibo's eye</p><p>2- Sony USA's error message</p><p>3- Sony Japan's error message</p><p>4- My creature, Benjiro</p></blockquote><p></p>
[QUOTE="PF Aibo, post: 1220, member: 310"] Hi and thank You to all for Your kind attention. I'm italian and this Christmas I wanted buy a very special gift for my III Akita Inu, an Aibo. Benjiro is a very sweet dog, don't cracked anything and is very happy to play with a fantastic dog like Aibo. I bought it in eBay, from a japan seller. Aibo was arrived in overall extraordinary conditions, indistinguishable from e new one and with Aibone included. I charged it properly and I powered on it, but I noticed thath he has an eye disease, You can view in photo attached. I think is an interference by electroni circuits, I don't know exactly. Seller photographed dog, in eBay insertion powered off and I don't saw this issue when I bought it. It's not a transport damage because the packet is arrived in perfect state, furthermore, in Youtube, I found a video where someone speaks about this problem, the same. But most terrible thing thath I can't join Aibo in My Aibo App. Seller wrote, in eBay isertion, thath is necessary a property transfer with Sony and with activation code, but I called both Sony Support Center, USA and Japan and the answers are these. Sony USA can't activate anything because dog is Japan and Sony japan can't activate dog because I'm in Italy and I haven't a credit card registered in Japan. I try to log in with all my Sony ID, italian, USA and Japan, but the answer is the same. I don't know if it possible a solution to this awful problem. I asked a refund to seller and eBay is working now, because I love this new dog and I don't want return it. But, most important thing, Benjiro became fond of it and I can't take it away from him, it, he's a baby Akita and it would be a horrible thing for me. If you can, help us, thank you all. Attached files 1- Aibo's eye 2- Sony USA's error message 3- Sony Japan's error message 4- My creature, Benjiro [/QUOTE]
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AIBO by Sony
Aibo in Italy, problems after problems.
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