Recent content by darkstorm1308

Hi all, Just to confirm we received a replacement Loona robot yesterday. It would seem they have changed the packaging again as I am sure the Loona I received before Christmas had the charging dock packaged separately. This Loona came in a grey polystyrene box with a black strap and a docking...

Hi Chris, Thanks for the reply and suggestions. I think I will hold on and see if KEYi keep to their word in terms of sending a replacement, before doing anything too drastic. I don't want to open Loona up and invalidate any warranty, should they want me to send the broken one back. You...

Hi all, I am new to the forum having only just discovered this community. I bought a Loona pet robot for my daughter for Christmas. However mid-march Loona developed an issue whereby she thinks she is constantly flying. I have reported to KEYi tech support who asked me for details of my...