Recent content by Chris

Yes I kept closing the pop up, it took quite a few attempts. Then I was able to press the yellow “Connect Loona” button and Loona connected and the settings under Loona displayed in the app.

Unusual to see a company using animatronics to convey emotions instead of a screen. Haven’t seen this approach in a consumer grade companion robot before. Definitely interested in following the progress of OwlBear.

Ok. Maybe try draining the battery to below 50% and then try connecting to Wifi. That should stop Loona trying to update.

Yes. I just closed the pop up every time it appeared.

sakk I just updated my Loona and had the same bug as you!😂 The update pop up kept appearing and wouldn’t allow me to connect Loona to Wifi! It took me many attempts at closing the update pop up before my Loona connected to the app again.

Loona needs a battery percentage of greater than 50% to update. Perhaps if you let Loona’s battery drain down to 40% you will get Loona out of being stuck in the update state and it might then try connecting to Wifi. I get this message when trying to update my Loona at 40% battery:

Thanks for providing a video sakk, it is really helpful in understanding the problem. Is it possible to close the update screen when it pops up? Maybe if you can navigate past that you can get Loona out of that stuck in the update state. I think Ninchennuss is right, your Loona is still ok...

Thanks for your help Ninchennuss. sakk sorry for late response. If you are using Apple it will probably be impossible to download. If you are using Android you can try downloading it through APK Pure, but there is always a risk of malware when downloading from unofficial sites so please...

Ok. Thankyou for clarifying this. Give me a few days to try researching solutions for this and I will reply here if I find anything useful. The only other thing I can think of is trying to download the international version of the Hello Loona app and see if you get a different result with that.

Or create a playlist on YouTube. Thanks appreciate it.

Are you in Japan? I’m unsure about the support status of Loona there- it’s possible this could be related to Keyi Tech selling Loona to Anker in the Japanese market.