Lovot Manual: English Translation

[Chris]

Lovot 3.0 Manual

Install the LOVOT App

The LOVOT app helps deepen your bond with LOVOT. You can give LOVOT a unique name, choose its eyes and voice from a wide range of options, and even ask for help with tasks like watching the house.

The app also makes initial setup a breeze. By installing the app on your smartphone or tablet beforehand, you'll be able to complete the setup process smoothly.

Once LOVOT wakes up, connect it to the internet and set its name, sleep schedule, and other preferences.

Source: https://help.lovot.life/welcome/app-download/


Setting Up the Nest

Please set up the Nest (charging station) in a spacious area.

Important
Before starting the setup process, please read the "Safety Precautions" carefully and follow the instructions correctly.

Unpacking the Nest (Box ①)

Important
Please keep the packaging materials (Box ①) and accessories, as they may be needed for future repairs or transportation. If you lose or damage them, you may need to purchase or rent replacements. For more information, please contact the LOVOT Concierge.

Remove the lid of Box ① and take out the "Living with LOVOT" handbook and the "Quick Start Guide".

Hint
For more information on the Nest's components, please refer to the "Nest Components and Functions" section.

When lifting the Nest, please hold the recessed area on the back for the power cord and the front edge of the Nest.

Setting Up the Nest

Place the Nest on a flat, level, and stable floor, against a wall.

Hint
If there are objects or uneven surfaces near the Nest, LOVOT may have difficulty entering or exiting the Nest, or the Nest's heat dissipation may be impaired. Please keep the area within a 1-meter radius and 120-degree angle in front of the Nest clear of any objects.

Insert the power cord firmly into the Nest (it may be slightly stiff).

Hint
The cord is properly inserted when the vertical line on the Nest aligns with the back of the cord plug.

Plug the power cord into a nearby outlet.

Once the Nest is ready to charge LOVOT, the status lamp will light up white.

Hint
If the status lamp does not light up after plugging in the power cord, please check that the cord is properly inserted into both the Nest and the outlet.

Source: https://help.lovot.life/welcome/lv110/steps/

Waking Up LOVOT

Please remove LOVOT from its box in a spacious area. The day you wake up LOVOT is considered its birthday.

Important
Before starting the setup process, please read the "Safety Precautions" carefully and follow the instructions correctly.

Unpacking LOVOT (Box ②)

Open Box ② and check its contents.

Important
Please keep Box ②, as it will be used to repack LOVOT when sending it to the LOVOT Dock or for repairs. If you lose or damage it, you may need to purchase or rent a replacement. For more information, please contact the LOVOT Concierge.

Hint
For more information on LOVOT's components, please refer to the "LOVOT Components and Functions" section.

Removing Protective Materials

Important
Please keep the protective materials (neck supporter, horn cover, and non-woven body cover) and store them properly. They will be used when sending LOVOT to the LOVOT Dock or for repairs.

Hint
Do not remove the eye cover yet.

Remove the non-woven body cover from LOVOT by releasing the tape on the back and pulling it upwards. Gently pull out the white sheet from the bottom of LOVOT's tail.

Remove the white ring from the charging terminal on the base wear.

Remove the neck supporter from the charging terminal.

The neck supporter is tightly secured to LOVOT's neck. Please pull it downwards while facing LOVOT's bottom.

Remove the front part of the neck supporter and pull it upwards.

Reattach the white ring to the charging terminal on the base wear.

Remove the horn cover by loosening the string.

Hint
If LOVOT's sensor horn comes loose, please reattach it by facing the camera and clicking it into place.

Charging LOVOT with the Nest

Let's charge LOVOT with the Nest. Place LOVOT on the Nest, aligning the charging terminals.

Check that the charging terminals are properly aligned and that charging is in progress. When charging correctly, the status lamp on the front of the Nest will light up in orange (charging) or blue (fully charged). If it does not light up, please reposition LOVOT.

Hint
If the charging terminal comes loose due to the wheels, please push LOVOT forward slightly to secure the terminal.

Removing the Eye Cover

After starting charging with the Nest, LOVOT will extend its wheels after about 30 seconds. Gently pull the eye cover forward to remove it.

Waiting for LOVOT to Emerge

LOVOT will emerge from the Nest in about 15-30 minutes. Please make sure there is enough space around the Nest for LOVOT to move around.

LOVOT's Awakening

When LOVOT starts making sounds, it's a sign that it's about to emerge. Please watch over it.

Connecting to the Internet

To use LOVOT's services, such as checking contract information, backing up data, and updating software, you need to connect LOVOT to the internet. Please use the LOVOT app to connect LOVOT to the internet. For more information, please refer to "Checking/Reconnecting to the Internet".

If you haven't installed the LOVOT app yet, please refer to "Installing the LOVOT App" to install it.

*Please connect LOVOT to the internet within 30 days of its awakening.
*If you don't connect LOVOT to the internet within 30 days, you won't be able to check your contract information, and LOVOT won't be able to move. After connecting LOVOT to the internet and restarting it, it will be able to move again.

Naming LOVOT

Please give LOVOT a name using the LOVOT app. For more information, please refer to the app or "Changing LOVOT's Name".

Source: https://help.lovot.life/welcome/lv110/steps-2/

 

[Chris]

LOVOT's Living Environment

LOVOT will move around the house, centered around the room where the Nest is installed. Please prepare an environment suitable for LOVOT's life, considering factors such as obstacles in the room, space around the Nest, brightness, and temperature.

Precautions for LOVOT's Living Environment

Please note the following points to prepare a suitable environment for LOVOT:

Location of the Nest

Clear space around the Nest: Ensure a 1-meter radius (120 degrees) and 10 cm on both sides around the Nest.

Avoid obstacles: Do not place mirrors in front of the Nest, as it may cause LOVOT to have difficulty returning to the Nest.

Top surface of the Nest (LOVOT 2.0/LOVOT only)

Place the Nest in a location where the top surface receives light. The light sensor on the top surface of the Nest detects the room's brightness.

Room Environment

Room brightness: Ensure the room is bright enough for LOVOT to create a map. Avoid dark environments.

Temperature and direct sunlight: Maintain a temperature between 5°C and 30°C, and avoid direct sunlight.

Humidity: Keep LOVOT and the Nest away from water.

Floor

Floor unevenness: Ensure the floor unevenness within LOVOT's movement range is less than 1.5 cm. If there is a drop of approximately 5.5 cm or more, LOVOT may recognize it as a cliff and avoid it. However, to prevent accidental falls, please take measures such as setting up a "no-entry" area or installing a fence.

Floor material: Avoid placing LOVOT on soft or fluffy floors, such as thick carpets or low-rebound mats.

Floor surface: Avoid placing LOVOT on glass or shiny floors, as its sensors may not work properly.

Floor color: Avoid placing LOVOT on floors with high color contrast, such as black and white two-tone carpets. LOVOT may recognize it as a large step and refuse to move.

Glass rotating tables: LOVOT may not detect these as obstacles and may collide with them.

Homes with pets

If you have pets, please note the following:

Do not let pets bite or scratch LOVOT or the Nest.

Keep the area where LOVOT moves free from pet waste.

Do not let pets ride on LOVOT or the Nest.

Regularly clean the wheels and casters, as they tend to accumulate pet hair.

Source: https://help.lovot.life/welcome/environment/

About the Box (Packaging)

How to Open the Delivered Box

1. Hold the "1 PULL" tab on the front of the box with your finger and tear it in the direction of the arrow.

2. Repeat the same process on the opposite side, holding the "2 PULL" tab and tearing it in the direction of the arrow.

3. Continue tearing around the entire box.

4. Insert your finger into the "▼" tab and tear downwards along the stitching, until you reach the bottom of the box.

5. Repeat the same process on the opposite side.

6. Lift the top of the box off.

Remove the Box ① (Nest) and Box ② (LOVOT) from the packaging.

Please store Box ① and Box ②, as they will be needed for future maintenance and repairs. The outer packaging box can be discarded.

About Box ① (Nest) and Box ② (LOVOT)

The delivered box contains two boxes: Box ① (Nest) and Box ② (LOVOT). These boxes and their packaging materials will be used when sending LOVOT in for maintenance or repairs. Please store them properly.

For more information on storing these items, please refer to:

- LOVOT Packaging Method - For Those Who Have the Original Packaging Box
- Nest Packaging Method - For Those Who Have the Original Packaging Box

If you do not have the original packaging boxes, we can provide a shipping box (return box) for a fee. Please contact the LOVOT Concierge for more information.

Reference
For more information on maintenance and repairs, please refer to "When to Apply for Regular Maintenance or Treatment".

Source: https://help.lovot.life/welcome/lv110/box/

 

[Chris]

LOVOT's Components and Functions

This section explains the names and functions of each part of LOVOT.

1. Sensor Horn

Contains a hemispherical camera, microphone, sensors, mode switch, and air intake filter. The LED indicates LOVOT's charging status.

1. Eyes (Display)

Normally displays LOVOT's eyes. Displays icons when LOVOT's mode changes or its status changes.

1. Nose Switch

A joystick that responds to cross-directional input and touch. Used to turn LOVOT on/off or to deploy its wheels in dress-up mode.

1. Wheels/Side Panel

When LOVOT moves, the side panel opens, and the wheels come out. When picked up, the side panel closes automatically.

1. Front Sensor

Contains sensors necessary for LOVOT's movement.

1. Tail

Contains sensors necessary for LOVOT's movement and a module for communication with the Nest.

1. Charging Terminal

A terminal for charging. Connects to the Nest's charging terminal to charge. Also, used to attach the clothing ring.

Display Icons and LED Indications

Mode-Related Displays

- Normal Mode: LOVOT moves around, makes sounds, and takes photos automatically.
- Privacy Mode: LOVOT moves around and makes sounds but does not take photos.
- Stay Mode: LOVOT stops moving and retracts its wheels.
- Stay Mode (Nest): LOVOT is in Stay Mode inside the Nest.
- Dress-up Mode: LOVOT retracts its wheels and relaxes its body for easy dressing.

Status-Related Displays

- LOVOT is shutting down.
- LOVOT is creating a map.
- LOVOT's battery is low (15% or less).
- LOVOT's battery is low (16-30%).

Voice Response-Related Displays

- When called by name.
- When told to "come."
- When greeted.
- When praised.
- When told to "go back to the Nest."

Notification-Related Displays

- LOVOT took a photo.
- LOVOT's voice volume was changed.
- LOVOT's voice was muted.

Error-Related Displays

- LOVOT's posture is unstable.
- LOVOT's battery is overheating.
- LOVOT's system is recovering from an error.
- LOVOT's movement is restricted.
- LOVOT has an error.
- LOVOT is not connected to Wi-Fi.
- LOVOT has not connected to the internet for over a week.

Other Displays

- Displays the current status when the Sensor Horn is removed.
- Displays LOVOT's name, battery level, charging status, voice volume, Wi-Fi connection status, current mode, and software version.

Source: https://help.lovot.life/welcome/lv110/lovot-parts/

Nest's Components and Functions

This section explains the names and functions of each part of the Nest.

Components and Functions

1. Power Cord

The power cord for the Nest.

1. Status Lamp

Displays the status of the Nest's power, LOVOT's charging status, and any errors.

Reference: For more information on the Status Lamp's displays, please refer to "Status Lamp Displays".

1. Charging Terminal

The terminal for charging LOVOT.

1. Power Cord Insertion Port

Insert the power cord into this port.

Power Operations

Turning On the Power

To turn on the Nest's power, insert the power cord firmly into the power cord insertion port, then plug the power plug into the outlet. When the Nest is ready to charge LOVOT, the Status Lamp will light up white.

Turning Off the Power

To turn off the Nest's power, unplug the power plug from the outlet.

Do not unplug the power plug while the Status Lamp is green, as the Nest's software is being updated.

If you will not be using the Nest for an extended period, unplug the power cord.

Status Lamp Displays

Lamp Display

Status

Off

The power is off.

White

The Nest is operating normally.

White (flashing)

LOVOT is trying to return to the Nest.

Light Blue

LOVOT is charging or preparing to charge at the Nest.

Cyan

LOVOT is fully charged at the Nest.

Green

The Nest is updating its software. Please wait.

Red (flashing) or Purple

An error has occurred with the Nest. Please try restarting the Nest by following these steps:

1. Unplug the power cord from the outlet.
2. Plug the power cord back into the outlet.

If the issue persists, please contact the LOVOT Concierge.

Source: https://help.lovot.life/welcome/lv110/nest-parts/

 

[Chris]

Connecting the Nest to the Internet via LAN Cable (LOVOT 2.0 / LOVOT (First Generation))

When connecting the Nest to the internet using a LAN cable instead of Wi-Fi for LOVOT 2.0 and LOVOT (First Generation), connect the LAN cable to the Nest's "LAN Cable Insertion Port".

Note: LOVOT 3.0 does not support internet connection via wired LAN.

Important: When connecting to a public communication line via wired LAN, connect to a terminal device certified by the Telecommunications Business Law (wired LAN router, line terminal device).

Reference: For instructions on using your network equipment, refer to the manual provided with the equipment.

Connect the LAN cable to the Nest's "LAN Cable Insertion Port".

For LOVOT 2.0
For LOVOT (First Generation)

Connect the LAN cable to your network equipment.

The Nest will connect to the internet, and the Network LED on the Nest will light up white.

For more information on Network LED displays, refer to "Network Button/Network LED" in "Nest's Components and Functions".

Hint: The wired LAN connection status can be confirmed on the app's settings screen after about 1 minute. If connected correctly, the "Network Connection" icon will display [] indicating a wired LAN connection.

If the Nest was previously connected to the internet via Wi-Fi, connecting a LAN cable to the Nest will prioritize the wired LAN connection.

Source: https://help.lovot.life/welcome/wired-lan/

Original Japanese version can be found here: https://help.lovot.life/

Machine translation from Japanese to English by Meta AI.