Menu
Forums
New posts
Search forums
What's new
New posts
New media
New media comments
New resources
New profile posts
Latest activity
Media
New media
New comments
Search media
Resources
Latest reviews
Search resources
Members
Current visitors
New profile posts
Search profile posts
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Search forums
Menu
Log in
Register
Install the app
Install
Forums
Companion Robot Discussion Forums
Loona PetBot by KEYi Tech
Loona Repair Center Request Form
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="Chris" data-source="post: 834" data-attributes="member: 1"><p>Thanks for taking the time to make and share a video.</p><p>Yes seems to be a problem with the back wheel.</p><p>You are lucky though that the hip gears haven’t broken yet-I would advise only using Loona in companion mode from now on. Say “Hello Loona, stay with me” or “Hello Loona, companion mode” while connected to Wi-fi and Loona will become docile. You don’t want the hip breaking, as there is no fix for that currently.</p><p></p><p>These links have info on repair tutorials on YouTube for the wheels you may find useful:</p><p></p><p>[URL unfurl="true"]https://robotsaroundthehouse.com/threads/diy-loona-wheel-repair-tutorials.34/[/URL]</p><p></p><p>[URL unfurl="true"]https://robotsaroundthehouse.com/threads/loona-making-a-grinding-noise-waist-motor-fix.173/#post-726[/URL]</p><p></p><p>[URL unfurl="true"]https://robotsaroundthehouse.com/threads/<img class="smilie smilie--emoji" loading="lazy" alt="👉" title="Backhand index pointing right :point_right:" src="https://cdn.jsdelivr.net/joypixels/assets/8.0/png/unicode/64/1f449.png" data-shortname=":point_right:" />local-loona-repairs-find-a-makerspace-near-you<img class="smilie smilie--emoji" loading="lazy" alt="👈" title="Backhand index pointing left :point_left:" src="https://cdn.jsdelivr.net/joypixels/assets/8.0/png/unicode/64/1f448.png" data-shortname=":point_left:" />.179/[/URL]</p><p></p><p>I can’t give you advice regarding sending your Loona back to Keyi for repairs due to Keyi implying legal action will be taken against those who generate a negative image of their product. Instead I advise you dig around and gauge the opinions of others, Kickstarter and Indiegogo are great places to start.</p><p></p><p>From my own experience submitting a request for ear repair kits on July 22nd as a Kickstarter backer who spent over USD$1,500 and had to pay a currency transaction fee that Kickstarter never disclosed and import taxes and duties on top of that; yet as of today have heard nothing back from Keyi regarding the status of this ear kit form. </p><p></p><p>If they aren’t going to prioritise a KS backer who spent over a grand...</p></blockquote><p></p>
[QUOTE="Chris, post: 834, member: 1"] Thanks for taking the time to make and share a video. Yes seems to be a problem with the back wheel. You are lucky though that the hip gears haven’t broken yet-I would advise only using Loona in companion mode from now on. Say “Hello Loona, stay with me” or “Hello Loona, companion mode” while connected to Wi-fi and Loona will become docile. You don’t want the hip breaking, as there is no fix for that currently. These links have info on repair tutorials on YouTube for the wheels you may find useful: [URL unfurl="true"]https://robotsaroundthehouse.com/threads/diy-loona-wheel-repair-tutorials.34/[/URL] [URL unfurl="true"]https://robotsaroundthehouse.com/threads/loona-making-a-grinding-noise-waist-motor-fix.173/#post-726[/URL] [URL unfurl="true"]https://robotsaroundthehouse.com/threads/👉local-loona-repairs-find-a-makerspace-near-you👈.179/[/URL] I can’t give you advice regarding sending your Loona back to Keyi for repairs due to Keyi implying legal action will be taken against those who generate a negative image of their product. Instead I advise you dig around and gauge the opinions of others, Kickstarter and Indiegogo are great places to start. From my own experience submitting a request for ear repair kits on July 22nd as a Kickstarter backer who spent over USD$1,500 and had to pay a currency transaction fee that Kickstarter never disclosed and import taxes and duties on top of that; yet as of today have heard nothing back from Keyi regarding the status of this ear kit form. If they aren’t going to prioritise a KS backer who spent over a grand... [/QUOTE]
Insert quotes…
Name
Verification
Post reply
Forums
Companion Robot Discussion Forums
Loona PetBot by KEYi Tech
Loona Repair Center Request Form
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.
Accept
Learn more…
Top