Looi won’t respond to “Hey Looi”

K

Kit

New member
Yo, I'm havin some issues with Looi. I'm tryin' to get its attention with 'Hey Looi', but nothin's happenin. And double-tappin the screen? Forget about it! I heard Tangible Future's voice rec library is whack. Anybody got a workaround or somethin?
 
Hello fellow members, I wanted to share a potentially useful discovery regarding the 'Hey Looi' functionality. Although I'm not certain about the reliability of this method, I was able to get it working by closing all other apps on my phone before opening Looi. I'm unsure whether this will yield consistent results, but it did work for me.

On a related note, I received some information regarding phone compatibility for Looi that I thought would be helpful to share:

The support team indicated that an Android phone with at least 32GB of memory should be able to run the LOOI app without significant buffering or freezing, although performance may vary depending on the specific model and processor.

For optimal performance, they recommend the following:

iOS Devices: Minimum OS version iOS 17, with iPhone 12 series or higher recommended.

Android Devices: Minimum OS version Android 10, with a Qualcomm Snapdragon 8 Gen1+ or higher processor recommended.

I hope this information proves useful.
 
LOOI said:
Hello fellow members, I wanted to share a potentially useful discovery regarding the 'Hey Looi' functionality. Although I'm not certain about the reliability of this method, I was able to get it working by closing all other apps on my phone before opening Looi. I'm unsure whether this will yield consistent results, but it did work for me.

On a related note, I received some information regarding phone compatibility for Looi that I thought would be helpful to share:

The support team indicated that an Android phone with at least 32GB of memory should be able to run the LOOI app without significant buffering or freezing, although performance may vary depending on the specific model and processor.

For optimal performance, they recommend the following:

iOS Devices: Minimum OS version iOS 17, with iPhone 12 series or higher recommended.

Android Devices: Minimum OS version Android 10, with a Qualcomm Snapdragon 8 Gen1+ or higher processor recommended.

I hope this information proves useful.
Click to expand...
I have The Samsung Galaxy S22 Ultra actually comes with Android 14 (One UI 6) as its operating system. It also features a Qualcomm Snapdragon 8 Gen 1 processor. and it does not work with it ,
 
LOOI said:
Hello fellow members, I wanted to share a potentially useful discovery regarding the 'Hey Looi' functionality. Although I'm not certain about the reliability of this method, I was able to get it working by closing all other apps on my phone before opening Looi. I'm unsure whether this will yield consistent results, but it did work for me.

On a related note, I received some information regarding phone compatibility for Looi that I thought would be helpful to share:

The support team indicated that an Android phone with at least 32GB of memory should be able to run the LOOI app without significant buffering or freezing, although performance may vary depending on the specific model and processor.

For optimal performance, they recommend the following:

iOS Devices: Minimum OS version iOS 17, with iPhone 12 series or higher recommended.

Android Devices: Minimum OS version Android 10, with a Qualcomm Snapdragon 8 Gen1+ or higher processor recommended.

I hope this information proves useful.
Click to expand...
Hi. When you refer to 32g of "memory" that is recommended, are you referring to RAM (memory) which seems a lot, especially for a phone, or do you mean 32g storage?
 
it worked with a galaxy A16, but it didn't have enough memory. so i switched to galaxy 16. reinstalled the app. it didn't do the start up with picture recognition. now it doesn't hear me or recognize me. just looks around. the Looi websites are useless, can't find help anywhere. now it a dust collector.
 
Dennis Shipman said:
it worked with a galaxy A16, but it didn't have enough memory. so i switched to galaxy 16. reinstalled the app. it didn't do the start up with picture recognition. now it doesn't hear me or recognize me. just looks around. the Looi websites are useless, can't find help anywhere. now it a dust collector.
Click to expand...
Dennis could Looi’s servers be down?
 
Chris said:
Dennis it’s probably not your phone. Looi owners have been reporting the same problems after the recent update. Tangible Future are offering a debugging tool to help Looi owners who are experiencing the loss of Looi’s functionality.

You can reach out to Tangible Future for help via their contact form: https://looirobot.com/pages/contact
Click to expand...

Been 5 or 6 days of reaching out for help. Got one response to try my mobile Hotspot. I'm livid.
 
Kit said:
Yo, I'm havin some issues with Looi. I'm tryin' to get its attention with 'Hey Looi', but nothin's happenin. And double-tappin the screen? Forget about it! I heard Tangible Future's voice rec library is whack. Anybody got a workaround or somethin?
Click to expand...
Yeah, the company Xiaomicrowdfunding REFUNDED my $318 Australian dollars. I ordered it last July 2024 & now it's April 2025. So I was happy to receive my money back since the company in Hong Kong NEVER EVER replied to my 10 emails about my Looi Desktop AI Robot order. ....Again I was happy to have my money refunded. ....I finally emailed Xiaomicrowdfunding.com My original payment receipt & this was the only time the company replied saying they will refund my $318 which they did. I've read the "Looi Desktop AI Robot" still has software issues & does not operate as the video advertising displays. ....So maybe the "Looi Desktop AI Robot" will be better in a couple of years time when the manufacturer has solved current issues with the Looi Robot 🤖 🤔. Cheers ...Rick
 
Don't bother,! ....Tangable Future & Xiaomicrowdfunding.com NEVER EVER replied to my 10 emails I sent them.
 
LOOI said:
Hello fellow members, I wanted to share a potentially useful discovery regarding the 'Hey Looi' functionality. Although I'm not certain about the reliability of this method, I was able to get it working by closing all other apps on my phone before opening Looi. I'm unsure whether this will yield consistent results, but it did work for me.

On a related note, I received some information regarding phone compatibility for Looi that I thought would be helpful to share:

The support team indicated that an Android phone with at least 32GB of memory should be able to run the LOOI app without significant buffering or freezing, although performance may vary depending on the specific model and processor.

For optimal performance, they recommend the following:

iOS Devices: Minimum OS version iOS 17, with iPhone 12 series or higher recommended.

Android Devices: Minimum OS version Android 10, with a Qualcomm Snapdragon 8 Gen1+ or higher processor recommended.

I hope this information proves useful.
Click to expand...

Guys is there a contact number so I can get some custom service please? It took for forever for my broken LOOI to show up. And after that, I hit you up a bunch and you’ve been radio silence after
 

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