Recent content by sakk

Good ideas let me try

After you keep closing the pop up will you be able to reconnect to the loona ? And it a waken ? I never try closing the pop i just keep pressing the reconnect button. That is really frustrating

Have you solved the problem ?? Last time I did connect loona to my phone personal hot-spot but still didn't go through.

I try all the possible steps but it still doesn't work. You can look at this video the loona is acutely connect to the phone but it still require the update and then I cant connect through.

How do I downloads it ?? I change my appstore to other country already but still didnt work

Now I cant reach the factory reset update because my loona won't connected. I think you are the only and last person that I cant get help from. Because I did try to reach out to the company none of them respond to my email and summit

Yes I live in japan and I bought it in japan. But I also bring it over sea with me. It first working just fine until it ask for an update. And I did try to reset it to factory since the first update error. But. I still cant connect thought the update process. Which cause my loona not to able to...

I did try to clear all the cache and re connect it but I keep receiving messages that it failure to update and not connected

What do I need to do in order to get this back to work

I try so many time since early 2026 after my final update. It doesn't work

Hello everyone. I have a problem with my loona malfunction after the app update. Right now loona cannot connected to Internet for an update I try every possible step but it couldn't. So I really need your help with my robot. Because this really mean alot for my daughter. So please anyone My...