Recent content by HoLengZai

No worries... I might speak too fast... In fact it's getting worst on my side... Loona doesn't respond to Hello Loona anymore. And sometimes I got no sound from Loona. I need to restart Loona... And the weird thing, from the dock, Loona can wake up if it hears Hello Loona.. I'm sure Loona's mics...

FYI... I didn't use Loona for a couple of days... After turning back on (2-3 days ago) and I don't exactly why, Loona acted strangely, like no response from Hello Loona so after force shutdown Loona and turn it back on... it seems that the wake up word works when Loona is charging on the dock...

In my opinion, it should not be a hardware issue as when Loona is on, it can detect the wake up word, it's not like the mic doesn't work. Why do you think it is a hardware issue? I have contacted the support. They mentioned to me that a bunch of people reports that issue for people using it...

Hello, I just got a Loona Robot and I got the same issue, the auto departure / wake up doesn't work at all. Fully updated... Have you figured out the issue? Or we need to wait the next update of loona to get a fix? Thank you